Softver SnatchBot besplatan je alat za izradu chatbota na temelju oblaka, osmišljen za društvene mreže."Five Situations Where You Should Use a Chatbot" telegraph.co.uk , 3 January 2018.Conor Kostick , "Five Situations Where You Should Use a Chatbot" chatbotsmagazine.com , 13 June 2017.Joe Crawford "How to build a Facebook Messenger Chatbot without coding" chatbotslife.com/.
Povijest SnatchBot, koji su 2015. godine osnovali Henri Ben Ezra i Avi Ben Ezra, jedna je od novih tehnoloških tvrtki koje dolaze iz Herzliya Pituacha u Izraelu."Using chatbots in the banking industry" us.blastingnews.com , 12 July 2017."The Future of Chatbots" us.blastingnews.com , 31 May 2017.
U srpnju 2017. godine, Snatchbot je sponzorirao Chatbot Summit održan u Berlinu, Njemačka."Will 2017 be the year of the chatbot?" chatbotsmagazine.com , 18 July 2017. U prosincu 2017. više od 30 milijuna krajnjih korisnika imalo je chatbotove izgrađene na platformi SnatchBot.Murray Newlands , "These Chatbot Usage Metrics Will Change Your Customer Service Strategy" forbes.com.
Usluge SnatchBot pomaže korisnicima u izgradnji botova za Facebook Messenger, Skype, Slack, SMS, Twitter i druge platforme društvenih mreža.Chris Knight , "Chatbots rising globally as proof of cost and time savings mount up" themessage.io.Branislav Srdanovic , "Chatbots rising globally as proof of cost and time savings mount up" elearningindustry.com."It's time for Parentbot! A chatbot for parents" chatbotslife.com. SnatchBot također pruža besplatne modele za natural language processing (obrada prirodnog jezika)."SnatchBot's vision of the future of business communications" telegraph.co.uk. Zajedno s tvrtkinim alatima za machine learning (strojno učenje), platforma omogućuje stvaranje chatbotova koji mogu analizirati namjere korisnika."SnatchBot: Free and Accelerated Chatbot Adoption" customer-experience-management.cioreview.com.
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